Refund Policy for Donations to Katiya Samaj
Thank you for your donation to Katiya Samaj. Your support is greatly appreciated and crucial in helping us achieve our mission. Please read our refund policy carefully before making a donation.
- Refund Eligibility: Donations made to Katiya Samaj are considered final and non-refundable. As a charitable organization, we rely on the generosity of our donors to fund our programs and initiatives. Therefore, we do not typically offer refunds for donations unless there has been an error in processing your donation.
- Error in Donation: In the event of an error in processing your donation, such as a duplicate transaction or an incorrect amount charged to your account, please contact us immediately at aksmr26@gmail.com to report the issue. We will investigate the matter and, if necessary, initiate a refund to correct the error.
- Unauthorized Transactions: If you believe that an unauthorized transaction has been made from your account to Katiya Samaj, please contact your financial institution or credit card provider immediately to report the issue. We will cooperate fully with any investigation conducted by your financial institution and take appropriate action as required.
- Disputes and Chargebacks: If you initiate a chargeback or dispute with your financial institution for a donation made to Katiya Samaj without first contacting us to resolve the issue, we reserve the right to suspend or terminate your access to our services and programs until the matter is resolved. Additionally, we may incur fees and penalties from our payment processors as a result of the chargeback or dispute, which may be deducted from the refunded amount.
- Contact Us: If you have any questions or concerns about our refund policy or need assistance with a donation, please contact us at aksmr26@gmail.com. Our team is available to assist you and address any issues promptly.
By making a donation to Katiya Samaj, you acknowledge that you have read, understood, and agree to our refund policy. We reserve the right to update or modify this policy at any time without prior notice. Please check this page periodically for any changes to our refund policy.